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We pride ourselves on our commitment to sharing authentic Māori kai and culture. Explore our frequently asked questions to learn more about our kai, ordering process, and connection to Māori culture.

Frequently asked questions

What are the most common questions you get asked about your kai, ordering process, or your connection to Māori culture?

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What are the biggest worries or hesitations people have before trying Kai Whānau for the first time?

Address and not knowing were we are.

What makes Kai Whānau different from other food businesses, and how does that come across in the questions people ask?

What makes Kai Whānau different from other food businesses is that our kai isn’t just about taste – it’s about whakapapa, tikanga, and whānau. Every dish on our menu has a story, handed down by our kuia and koroua, and cooked with aroha the same way it’s been done on our marae for generations. Unlike many food outlets, we’re not simply selling a product; we’re sharing a living tradition and giving people a chance to connect with Māori culture through food. From our hāngī cooked in a steamer to our creamy pāua, seafood chowder, and mussel fritters, each recipe holds memories, lessons, and the spirit of manaakitanga.

That uniqueness often comes across in the questions people ask us. Instead of just asking, “What’s on the menu?” or “How much is it?” we hear questions like, “How do you prepare your hāngī?” or “Who taught you these recipes?” People want to know the story, the tikanga, and the journey behind the kai. They’re curious about the traditions we carry and the whānau values we bring into our cooking. Those questions show that customers can feel the difference – that Kai Whānau isn’t just a food business, it’s a cultural experience.

Special offer

Keen to experience authentic Māori kai? Check out our online menu for our latest specials and seasonal dishes!